Frequently asked questions

F.A.Q.
Elysian Travel Group offers personalized travel itineraries, hotel and accommodation bookings, transportation arrangements (flights, rental cars, transfers, etc.), restaurant reservations, activity and excursion planning, VIP airport services, special event coordination, and 24/7 support during your travels.
  • Per Trip Fee: $2500 per trip.
  • Annual Fee: $7500 per year, covering unlimited trip planning services within the year.
  • Airline Ticket Issuance: $100 per ticket (for standalone ticket issuance)
  • Special Assistance Request (service animal, etc.): $250 per request. Please note that all fees are nonrefundable.
Each new client engagement begins with a consultation to understand your travel preferences, interests, and requirements. This helps us tailor our services to meet your specific needs.
After the initial consultation, we will present you with a detailed itinerary and budget estimate for your approval. Upon your approval, we will proceed with making all necessary bookings and arrangements. Full payment for the trip fee is required before we commence booking. For annual fee clients, the annual fee must be paid upfront.
You are entitled to three revisions per trip. Additional revisions may incur extra charges.
  • Changes: Any changes to the itinerary requested by the client after bookings have been made may incur additional fees, depending on the nature of the changes and any cancellation policies of the service providers.
  • Cancellations: In case of cancellations, we will work with you to minimize any cancellation fees imposed by airlines, hotels, and other service providers. Refunds for our service fees will be handled on a case-by-case basis.
We will maintain regular communication with you throughout the planning process to ensure all your preferences are met. Our team is available via phone, email, and messaging apps for your convenience. During your trip, we provide 24/7 support to handle any issues or last-minute changes.
  • Provide accurate and timely information regarding your travel preferences and requirements.
  • Review and approve the proposed itineraries and budgets promptly.
  • Inform us of any changes to your travel plans as soon as possible.
We are committed to maintaining the confidentiality of all client information. Your personal details, travel preferences, and itineraries will be handled with the utmost discretion and privacy.
While we strive to provide the highest level of service, we are not liable for any losses, damages, or injuries that may occur during your travels. Our role is to facilitate and coordinate your travel plans, and we rely on third-party service providers for many of the arrangements.
At Elysian Travel Group, we pride ourselves on offering a level of service that sets us apart from other travel groups. Here’s what makes us unique:

What Makes Elysian Travel Group Different?

At Elysian Travel Group, we don’t just plan trips; we create unforgettable journeys. Choose us for your next adventure, and experience the difference that our knowledge, contacts, and personalized service can make.

Unmatched Expertise and Knowledge

Our team possesses extensive knowledge of the travel industry, including the latest trends, destinations, and exclusive experiences. We stay updated with the best products and services available, ensuring that our clients always receive top-notch recommendations and insider tips.

Extensive Network and Contacts

Over the years, we have built a robust network of contacts and partnerships with top hotels, airlines, local onsites, and other service providers. These relationships allow us to secure the best rates, upgrades, and special privileges for our clients, providing them with an unparalleled travel experience.

Personalized VIP Treatment

Every client is treated like a VIP at Elysian Travel Group. We go above and beyond to tailor each trip to your unique preferences and needs. From arranging private tours and exclusive dining experiences to securing the best seats and accommodations, we ensure that every detail is meticulously planned and executed.

24/7 Dedicated Support

We understand that travel can sometimes come with unexpected challenges. That’s why we offer 24/7 support to our clients during their trips. Whether you need last-minute changes, assistance with an emergency, or just have a quick question, our team is always available to provide immediate help.

Commitment to Excellence

Our commitment to excellence drives everything we do. We take the time to understand your travel desires and strive to exceed your expectations with every trip we plan. Our goal is to create memorable and stress-free travel experiences that you’ll cherish for a lifetime.

Proven Track Record

Our satisfied clients and their glowing testimonials are a testament to our dedication and expertise. We have a proven track record of delivering exceptional travel experiences that keep our clients coming back for more.

Personalized Itineraries and Special Touches

We believe that the best travel experiences are those that are personalized. We craft customized itineraries that reflect your interests and preferences, adding special touches that make your trip truly unique. Whether it's a surprise romantic dinner, a personalized welcome gift, or access to an exclusive event, we make every effort to create unforgettable moments.
Share Your Dream Vacation with Us
We take your travel dreams and turn them into reality. Book a consultation with our concierge team.
(949) 333-4650
Luxury travel inspiration in your inbox
Sign up for our newsletter and be the first to know about exclusive deals and insider tips for your travel.